Support
Answer support tickets from your docs
Example prompt from Support Lead
Read the newest Intercom ticket, search our docs for the answer, and draft a reply in our support voice.
Support Lead
Your support docs already contain the answer for most tickets. Dex reads each new ticket, finds the relevant doc, and drafts a reply in your team's voice — so your team can review and send in seconds instead of minutes.
How Dex does it
- 1Read each new Intercom ticket and classify the question type
- 2Search internal docs and past tickets for the right answer
- 3Draft a reply in your team's documented support voice
- 4Save the draft on the ticket for a human to review
Want this running for you?
Install Dex and paste this prompt to get started.