Support
Weekly themed feedback digest
Example prompt from Support Lead
Cluster this week's support conversations by theme and share a digest in #product.
Support Lead
Product teams drown in raw ticket noise. Dex clusters the week's support conversations by theme, counts them, pulls the best representative quotes, and ships a clean digest to #product so priorities are easy to debate.
How Dex does it
- 1Pull all Intercom conversations from the last 7 days
- 2Cluster by underlying theme, not by tag
- 3Surface representative quotes per cluster
- 4Post the digest to #product with a link back to raw tickets
Want this running for you?
Install Dex and paste this prompt to get started.